Legal
Privacy Policy
This Privacy Policy explains how SmartCare Properties (“we,” “us,” or “our”) collects, uses, stores, and protects information provided by users (“Users,” “you,” or “your”) when visiting or using our website (“Site”) and related products and services.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.
Personal Identification Information
We may collect personal identification information from Users when they voluntarily provide it through our website, contact forms, property enquiries, registration forms, consultation requests, or other interactions with SmartCare Properties.
This information may include:
- Full name
- Email address
- Phone number
- Property preferences
- Buying, selling, or rental requirements
- Other information voluntarily provided by you
Users may browse our Site anonymously. However, certain services or features may require you to provide personal information.
Information We Collect
When you use our services or interact with our Site, we may collect information that helps us respond to enquiries, provide property-related services, and improve your experience.
This may include:
- Information submitted through website forms or enquiries.
- Contact details provided when requesting property information.
- Records of communications between you and SmartCare Properties.
- Property preferences, requirements, and investment interests.
- Feedback or survey information voluntarily provided by you.
- Technical information relating to your visit to our Site.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services.
Cookies are small files stored on your device by your web browser.
You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain features or functionality of the Site.
How Do We Use Your Personal Information?
SmartCare Properties may use your personal information for purposes including:
- Responding to your property enquiries and requests.
- Providing information about properties, projects, developments, and real estate services.
- Helping you buy, sell, rent, or invest in property.
- Understanding your property preferences and requirements.
- Providing personalized property recommendations.
- Improving our website, services, and customer experience.
- Communicating with you regarding enquiries, appointments, and requested services.
- Sending relevant property updates, offers, promotions, and market information where permitted.
- Maintaining records of communications and enquiries.
- Complying with applicable legal and regulatory requirements.
We will only use your personal information for legitimate business purposes and in accordance with applicable laws and regulations.
Communicating With You
If you provide your contact details, we may contact you by phone, email, WhatsApp, SMS, or other appropriate communication channels regarding your enquiry, property requirements, appointments, or services.
You may request to stop receiving promotional or marketing communications at any time by contacting us or following the unsubscribe instructions provided in our communications.
Non-Personal Identification Information
We may collect non-personal identification information when Users interact with our Site.
This may include:
- Browser type
- Device type
- Operating system
- Internet service provider
- General website usage information
- Pages visited
- Technical information related to your connection
This information may be used to analyze website performance, improve functionality, and enhance the overall user experience.
How We Protect Your Information
SmartCare Properties takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
While we take appropriate steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Your Personal Information
SmartCare Properties does not sell, rent, or trade your personal identification information for monetary gain.
We may share information where reasonably necessary to provide requested services, operate our business, respond to enquiries, or comply with legal and regulatory obligations.
This may include sharing relevant information with:
- Property developers and project representatives.
- Property owners, where appropriate and authorized.
- Service providers assisting us with business operations.
- Professional advisers and business partners.
- Government, regulatory, or legal authorities where required by law.
We aim to share only information that is reasonably necessary for the relevant purpose.
Third-Party Services and Websites
Our site may contain links to third-party websites, platforms, or services. SmartCare Properties is not responsible for the privacy practices, content, or security of third-party websites.
We encourage Users to review the privacy policies of any third-party website they visit.
Changes to This Privacy Policy
SmartCare Properties reserves the right to update this Privacy Policy from time to time.
When changes are made, the updated version will be published on this page along with the relevant updated date.
We encourage Users to periodically review this Privacy Policy to remain informed about how their information is collected, used, and protected.
Your Acceptance of These Terms
By using the SmartCare Properties website, you acknowledge and agree to this Privacy Policy.
If you do not agree with this policy, please discontinue use of the Site.
Your continued use of the Site following any updates to this Privacy Policy constitutes your acceptance of the revised policy.